On the TeleSign SMS Settings page, switch the Status Callback toggle to Enabled.

Purchase SMS phone numbers through your TeleSign account. These values are required while configuring TeleSign as the SMS provider in Dynamics 365 Sales. In your TeleSign account Dashboard, note the CUSTOMER ID and API KEY values. If you expect to send high volumes of SMS traffic (more than 100,000 messages per month), contact TeleSign to request an invoiced enterprise account. Go to TeleSign and sign up for a trial account. You need to sign up for a TeleSign account to enable TeleSign as SMS provider in Dynamics 365 Sales. TeleSign integration uses TeleSign's public APIs to send and receive text messages. Sign up for and configure a TeleSign account Go to LINK Mobility and sign up for a trial account that can be upgraded later.Ĭontact the link mobility team to purchase numbers and get all the account integration details required to create the integration between Dynamics 365 Sales and LINK Mobility. You need to sign up for a LINK Mobility account to enable the real-time SMS integration. Like Infobip, LINK Mobility integration uses their public APIs to send and receive text messages. Sign up for and configure a LINK Mobility account Purchase SMS phone numbers through your Infobip account. These values are required to create the integration between Dynamics 365 Sales and Infobip. In your Infobip Account homepage, navigate to the Developers tab and note the API key and API Base URL values. Go to Infobip and sign up for a free account that can be upgraded to pay-as-you-go or a monthly subscription later. You need to sign up for an Infobip account to enable the real-time SMS integration. Infobip integration uses their public APIs to send and receive text messages. Sign up for and configure an Infobip account The integration works for all countries in which a phone number can be purchased through Infobip, LINK Mobility, TeleSign, or Twilio. You can purchase or reuse an existing SMS account to send text messages.

To get the Twilio account, see Sign up for and configure a Twilio account.

To get the TeleSign account, see Sign up for and configure a TeleSign account.

To get the LINK Mobility account, see Sign up for and configure a LINK Mobility account.

To get the Infobip account, see Sign up for and configure an Infobip account.Get a subscription with phone number for either Twilio or TeleSign to send and receive text messages. If it's not enabled, you’ll see a message while configuring the SMS provider. Verify whether the SMS channel is enabled in your organization. More information: Dynamics 365 Sales pricingīefore you configure the SMS provider, do the following actions: License and role requirements Requirement typeĭynamics 365 Sales Premium or Dynamics 365 Sales Enterprise Currently, the following providers are supported: This article explains how to set up the SMS service provider with phone numbers in Dynamics 365 Sales.

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